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Lab 1Process Modeling for the Business User


Business Process Modeling Notation (BPMN) provides a notation that is readily understandable by all business users, from the business analysts who create the initial drafts of the processes to the developers responsible for implementing the technology that will perform those processes, and finally to the business people who will manage and monitor those processes.

BPMN is becoming a key requirement in BPM; customers are focusing on ease of use and a consistent method to develop their business models. Organizations are also trying to meet the demands and pressures to fully document and describe their processes in order to demonstrate regulatory compliance to external bodies and internal governance principles.

This lab will provide a brief introduction to the Connector for Microsoft Visio and how this tool gives a BPMN modeling capability to business analysts, power-users, and IT staff who want to do business process modeling within a familiar user interface in a standards-based, disconnected mode from FileNet BPM execution servers.

  1. Start Microsoft Visio by double-clicking the Visio shortcut on the Desktop.



  1. Microsoft Visio is started. Select the Business Process Modeling Notation (BPMN) template.



  1. The BPMN stencil is displayed in the Shapes window.



    BPMN

    The Business Process Management Initiative (BPMI) has developed a standard Business Process Modeling Notation (BPMN). The primary goal of the BPMN effort was to provide a notation that is readily understandable by all business users, from the business analysts that create the initial drafts of the processes, to the technical developers responsible for implementing the technology that will perform those processes, and finally, to the business people who will manage and monitor those processes. BPMN creates a standardized bridge for the gap between the business process design and the implementation specifics.

    1. Select File → Open from the Visio menu bar.

    2. Navigate to the C:\Focus Financials directory, select the New_Account_Opening.vdx drawing, and click the Open button.



  1. The Business Process Diagram (BPD) documenting the New Account Opening process is opened in Visio.



  1. The business analyst has completed the Business Process Diagram for the New Account Opening process. The remainder of this lab will provide you an opportunity to review the process model and understand how some of the BPMN constructs may be mapped to concepts within Process Designer.

  2. If necessary, use the scroll bars to navigate to the left border of the diagram.

  1. Observe that the concept of swim lanes has been used to organize activities into separate visual categories. The horizontal pool labeled New Account Opening Process represents the entire process. By default, this will be the workflow definition name when the diagram is imported into Process Designer.



  1. The horizontal pool is divided into several horizontal lanes labeled Application, Customer Service Representative, and Fraud Department. The horizontal lanes can depict which activities are performed by different roles or participants. Horizontal lanes may be used to correspond with workflow groups from a Process Designer perspective.



  1. A task is a type of activity within BPMN and may be used to represent most of the types of steps within a workflow definition. The Check Customer Background task below reflects a web service invocation that will be implemented using an invoke step.



  1. If necessary, use the scroll bars to navigate to the upper left portion of the diagram.

  1. A collapsed sub-process is a type of activity provided by BPMN that may be used to represent a submap within a workflow definition.



  1. Data objects are mechanisms to show how data is required or produced by activities. They are connected to activities through associations. Data objects may be used to represent attachments or data fields within a workflow definition. For example, the Investment Account Application data object below is used to describe an attachment.



  1. Annotations allow a modeler to provide additional information for a reader of a process diagram. Not surprisingly, the text annotation shape will by default be mapped to the text annotation Process Designer object.



  1. Notice that the various activities within the process are connected by a solid line with a solid arrowhead. These sequence flows are used to show the order (the sequence) that activities will be performed in a process. The sequence flows are comparable to routes within a workflow definition which determine how work will progress from one step to the next.

  2. Additional pages of the diagram may be used to document the details of a sub-process. You may select the Fraud Review, Create Application File, or Establish Account page tabs to review the details of these sub-processes.



  1. If you would like, you may continue to review other elements of the process model.

  2. When complete, select File → Exit from the Visio menu bar. Make sure you do not save any changes to the diagram.

  3. You have completed the review of the Business Process Diagram (BPD) documenting the New Account Opening process in Visio. This model may now be imported into Process Designer.




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