Set call options When you first sign in to Lync, you’ll be guided to configure your call options. My Mobile Number




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Microsoft Lync 2010 for iPhone Getting Started

Microsoft® Lync™ 2010 for the iPhone is a new app that brings presence, instant messaging (IM), and the voice capabilities of Lync to your mobile device. With Lync 2010 on the iPhone, you can choose from multiple ways to communicate with others, including IM, or calling using either your work or mobile number.

Lync provides access to your Contacts list when you’re away from the office, so that you can check your co-workers’ presence status and availability before contacting them. You also have access to the company directory, so that you can look up contact information, including additional phone numbers, schedules and personal notes.

For a list of supported features, see the Mobile Client Comparison Tables at http://go.microsoft.com/fwlink/?LinkId=234777.

Use this guide to learn how to do the following tasks on your Lync iPhone app:

Install Lync on the iPhone

Signing in to Lyon on the iPhone

Set call options

View contacts

Set your status

Install Lync on the iPhone


Installing the Microsoft Lync 2010 application on your mobile phone is as easy as installing any other application on your phone.

  1. From your phone, go to the App Store, and search for Microsoft Lync 2010 for iPhone.

  2. Tap the Free button in the app and then tap Install and enter your App Store Apple ID and password. As soon as the app is installed, it appears on your home screen.

Signing in to Lync on the iPhone


If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application.

Start the Lync app, and on the sign-in screen, enter your credentials, and then tap Sign In.












Set call options

When you first sign in to Lync, you’ll be guided to configure your call options.

My Mobile Number


The My Mobile Number that is specified is used by Microsoft Lync Server 2010 to set up outgoing work calls. When you make a work call, the call is routed to Lync Server 2010, which calls you back at your mobile phone number. After you answer the call, Lync Server places the call to the call recipient.

During your first sign-in, Lync automatically sets your incoming work calls to simultaneously ring on your mobile number. By default, the Simultaneously Ring option specifies that all your devices that are running Lync, including your computer, desk phone, and mobile device, display an alert when you receive an incoming call to your work number. You can also use the Simultaneously Ring option to specify that Lync rings your home number, or a new number.

  • When you first sign in, type in your iPhone number, and then tap Next.





  • On the Change call forwarding settings? screen, select your Simultaneously Ring option.






Note To make changes to your call options after the first sign in, tap My Info, tap Simultaneously Ring or Forward Calls and select the option you’d like to change.

Forward calls to voice mail or another number


The Call Forwarding option is typically used to forward calls to voice mail or to a number other than your mobile number.

Note To receive calls to your mobile device number while you’re away from the office, we recommend that you use the Simultaneously Ring option as described in the previous procedure.

To set Call Forwarding:

  1. Tap My Info, tap Simultaneously Ring or Forward Calls.







  1. On the Call Forwarding screen, tap Forward Calls, and then specify the number that you want your calls forwarded to.



View contacts

When you sign in to Lync, you see your Contacts list. Your Contacts list is a list of co-workers, family, and friends with whom you communicate most often. The Lync contacts on your mobile device Contacts list are the same contacts in your Microsoft Lync 2010 Contacts list on your computer.

Search for a contact


  • Tap Contacts, and from the Lync tab, start typing a person’s name in the search box. The results appear below the box.



View a contact card


  • When you find the person you’re looking for, tap the person’s name to view their contact card.

Send an instant message or make a call

To send an IM:


  • When you find the person you’re looking for, tap the person’s name, and then tap the IM icon to send an instant message.




To call a contact:


  • To call someone in your Contacts list, find the contact, tap the contact’s name, and then tap the Phone icon or select the number you want to call.







  • When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call.




Set your status

If you don’t want to be disturbed or you plan to be away from your mobile device, you can manually change your status from Available to Busy, Do Not Disturb, Be Right Back, or Appear Away.


  • To change your status, tap My Info, tap Status, and then from the Status screen, select your status.




© 2011 Microsoft. All Rights Reserved.



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