1. introduction and scope


Download 84.15 Kb.
Name1. introduction and scope
A typeDocumentation
manual-guide.com > manual > Documentation








LINBRO PARK WAREHOUSE

ITEM PICKING

BUSINESS CONTINUITY PLAN



PURPOSE: To continue item picking in the warehouse following a disaster.



In the event of a disaster proceed immediately to

Section 5.2 and perform actions as listed




Team Name ITEM PICKING TEAM
Produced for INTERNATIONAL HEALTHCARE DISTRIBUTORS (Pty) Ltd.
By MGX Business Continuity

Solutions (Pty) Ltd.
Revision No. 0.1
Date of Issue 23 June 2004


Box 2638

 +27 11 315 2910

Midrand

 +27 11 315 1870

1685

bcpadmin@mgxgroup.com

TABLE OF CONTENTS

PAGE

1. INTRODUCTION AND SCOPE 4

2. OBJECTIVES 4

3. SCENARIOS 4

4. FUNCTIONS 4

4.1. TEAM LIST 4

4.2. PLANNING FUNCTIONS 5

4.3. DISASTER FUNCTIONS: 5

5. ACTIONS TO BE FOLLOWED 5

5.1. DISASTER PREPARATION ACTIONS 5

5.2. DISASTER ACTIONS 6

5.3. PROCEDURES 8

5.3.1. DELTA DOWN 8

5.3.2. DEMAG DOWN 9

5.3.3. LINBRO PARK WAREHOUSE NOT AVAILABLE 9

6. RESOURCE LISTS 10

6.1. Critical Documents, Forms, Pre-printed Stationery 10

7. BATTLE BOX CONTENTS 10

8. REFERENCES 10

9. OUTSTANDING ACTIONS 10

10. Original Documents 11



1.INTRODUCTION AND SCOPE


The Linbro Park Item Picking Continuity Plan is an integral part of the overall Business Continuity Plan (BCP) for IHD. The complete BCP, which identifies and includes all component BCP’s, is held by the Business Continuity Co-ordinator.

This document describes the actions and procedures that must be followed by the Item Picking Team to minimise the consequences of a disaster affecting the picking process.
The BCP also contains a set of procedures to enable lost data identification and recovery, procedures to minimise subsequent data re-input, emergency working procedures and lists of resources required to enable the above.

2.OBJECTIVES


  • To continue distribution of pharmaceutical products in the event of a disaster.

  • To restart the “pick-by-light” procedure once the critical applications are recovered.

  • To update the DELTA system once access to the system is restored

3.SCENARIOS


Business Continuity Plans for the Item Picking operation address each of the following potential disasters at Linbro Park:

  • Loss of the DELTA system

  • Loss of the DEMAG process automation system

  • Linbro Park warehouse is inoperable

Separate BCP’s address disaster situations at the regional distribution centres.

4.FUNCTIONS

4.1.TEAM LIST


ITEM PICKING

NAME

DESIGNATION

CELL/PAGER NO.

HOME NO.

David Mashishi

Team Leader

083 292 2529




Norman Sekete

Deputy

083 407 4664




Lucas Magagula

Team Member

083 529 7253




Andrew Modiga

Team Member




012 703 8132

Brian Raseroka

Team Member

082 497 7420




Philip Matukane

Team Member




012 797 4158



4.2.PLANNING FUNCTIONS


  • Participate in Testing Recovery.

  • Review and update this plan after each test.

  • Agree authority levels.

4.3.DISASTER FUNCTIONS:


  • Perform critical functions during a period of downtime.

5.ACTIONS TO BE FOLLOWED

5.1.DISASTER PREPARATION ACTIONS


Action

Pre-requisite

Actions

Resp.

Start

End

ITP 050




REVIEW EMERGENCY OPERATING PROCEDURE

Review the Emergency Operating Procedure to be implemented in a disaster situation. The objective of which is continue the item picking process.










ITP 100




TRAINING

Participate in Testing emergency procedures.










ITP 150




BATTLE BOX

  • Prepare and maintain a Battle Box contents list for minimum emergency requirements.

  • Ensure that the Battle Box is populated with a copy of the contents lists and the required emergency supplies.

  • Set up off-site storage for the Battle Box











5.2.DISASTER ACTIONS


Action

Pre-requisite

Actions

Resp.

Start

End

ITP 200




RECEIVE DISASTER ALERT

The Business Continuity Co-ordinator will inform you of a possible disaster affecting the warehouse. Ensure course of action is understood. Establish whether you are required to proceed to the command centre.










ITP 250




CHECKPOINT ONE

Disaster Alert.










ITP 300




OPTIONAL - CONTACT TEAM MEMBERS

If required at this stage contact members of the team. Use the cascade method of calling and ensure each person is contacted. Explain what has happened and course of action.










ITP 350




FURTHER NOTIFICATION

Wait for notification that a disaster has been declared.










ITP 400




DISASTER NOTIFICATION

The Business Continuity Coordinator will inform you that a disaster has been declared.

If the warehouse is operational and the DELTA system is available pick orders following SOP S37 as usual, the disaster does not affect Item Picking.

If DELTA is operational, but the Pick by Light system is not operating picking slips will be printed.

If the DELTA system is not available hand written pro-forma invoice copies will be used.

If the warehouse is not operational await further instructions as personnel may be required to move stock from the warehouse.










ITP 450




CHECKPOINT TWO

Disaster declared and emergency processes to be started.










ITP 500




CONTACT TEAM MEMBERS

Contact members of the team. Use cascade method of calling and ensure each person is contacted.










ITP 550




IMPLEMENT EMERGENCY OPERATING PROCEDURE

Implement procedure to process orders by manual picking, ref 5.3 below.










ITP 600




ONGOING EMERGENCY PROCESSING

Carry on with emergency processing until notified that systems are operational and live again.










ITP 650




RECOVERY SUCCESSFUL NOTIFICATION

Receive notification of successful restoration.

NOTE: if the systems are restored at the backup site manual picking from printed picking slips will continue. Ref. 5.3.2










ITP 700




CHECKPOINT THREE

Pick by Light Restored










ITP 750




NORMAL OPERATIONS NOTIFICATION

Resume normal operations and check accuracy of Pick by Light instructions and inform BCC of any discrepancies.










ITP 800




CHECKPOINT FOUR

Normal operations have been successfully resumed. Notify the BCC.









5.3.PROCEDURES


Refer to Standard Operating Procedure S37, copies of which are contained in the Battle Box and the IHD Intranet if available.

5.3.1.DELTA DOWN

5.3.1.1.Emergency Processing Procedure


  • The Warehouse Control Room receives customer orders from Internal Sales using hand written pro-forma invoices 3 copies.

  • Each pro-forma is checked against the Stock Valuation Report and the following information added for picking:

    • Loop and bin location

    • Batch number

  • Control Room personnel determine whether bulk picking or item picking is required. If bulk picking is required the document is sent to the item picking line, ref Bulk Picking BCP.

  • Orders are separated into those, which can be picked from a single loop, and those requiring to be picked from more than one loop. Orders are then taken to either the single required loop or to the first loop required.

  • The picker selects a suitable size carton, places it on a tray, and picks the quantities ordered.

  • The picker enters the quantity picked, product batch and expiry date onto the pro-forma.

  • If picking is required from more than one loop a runner takes the tray and carton to the next loop in the cycle.

  • Completed orders are sent to manifesting via the conveyer belts using the original copy of the pro-forma as the customer copy and the second copy of the pro-forma invoice as the POD. The third copy is sent by Manifesting to Security to confirm picking.

  • Trays within the picking cycle when a disaster was declared should be taken off the picking loops and moved to the manifesting area.

  • When stock in the bin appears low the picker will complete a two part replenishment slip, place one copy in the bin to signify that action is being taken, and send the original to Logistics who will arrange replenishment from bulk.

  • When the replenishment stock is received the copy of the Replenishment Request is matched to the replenishment slip in the bin, and the two documents sent to Logistics.


5.3.2.DEMAG DOWN


If DEMAG and the Pick by Light systems are not available, but DELTA is available, then the following procedure needs to be followed. In the event that DELTA is restored at the backup site this procedure will be followed for some time, possibly 6 to 8 weeks.


  • Orders are picked from relevant bins using picking slips printed by DELTA, and sent to manifesting via the conveyor belts.

Note that orders can be released by picking loop

5.3.3.LINBRO PARK WAREHOUSE NOT AVAILABLE


  • Picking will be done at the Regional Distribution Centres at reduced capacity.

  • Team to standby to assist with relocation of products if required.

6.RESOURCE LISTS

6.1.Critical Documents, Forms, Pre-printed Stationery


  • Replenishment Requests

  • Batch Change Advices

7.BATTLE BOX CONTENTS


NOTE: The contents of the Battle Box are for business continuity

Description

Responsibility

Date Included

The “BATTLE BOX” itself, ideally a lockable (padlock acceptable) metal trunk







Inventory of Battle box contents







Business Continuity Plan







Standard Operating Procedure S37







Writing paper, pens, pencils







Torches
























8.REFERENCES


For a list of references please consult the Common Data document.

9.OUTSTANDING ACTIONS


NOTE: The deployment of this business Continuity plan may be compromised whilst the following outstanding actions remain incomplete.

Description

Resp. Person

Start Date

End Date

Emergency operating procedures










Inventory of Battle box contents









10.Original Documents


DOCUMENT IDENTIFICATION


FILED IN:

Product Bin Location List




Replenishment Form








DOCUMENT NAME

REVISION

ISSUE DATE

PAGE

IHD-Warehouse Item Picking

Error: Reference source not found

05 February 2018

of




Share in:

Related:

1. introduction and scope icon1. introduction and scope

1. introduction and scope icon1. Introduction This section describes what Survex is, and outlines...

1. introduction and scope icon1introduction 1Purpose and Scope This section provides a brief description...

1. introduction and scope icon2. Purpose of the mmwg V mmwg scope VI Background VI Scope of Activities VI

1. introduction and scope iconI. scope

1. introduction and scope iconScope and Limitation

1. introduction and scope iconScope and Purpose

1. introduction and scope iconScope and Purpose

1. introduction and scope icon1. 1summary and scope

1. introduction and scope icon1 Purpose and Scope of the Manual 6

1. introduction and scope icon1. 0 General 10 Scope of Work

1. introduction and scope icon2. Scope of Competitive Rivalry

1. introduction and scope icon0 scope, purpose and classification

1. introduction and scope icon1. 0 System Summary 1 Document Scope

1. introduction and scope icon1 Serials module: scope and purpose

1. introduction and scope iconThe Scope of this Call for Expressions of Interest

1. introduction and scope icon1 Acquisitions module: scope and purpose

1. introduction and scope iconII. objectives, Scope and approach background

1. introduction and scope icon1. 2 System Statement of Scope 1 General Requirements

1. introduction and scope iconA. Scope All labor, materials and equipment to provide the Cast Stone




manual


When copying material provide a link © 2017
contacts
manual-guide.com
search