Cris / Dragon Integrated Voice Recognition


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CRIS / Dragon Integrated Voice Recognition

System Manual – Medical Version 11

Copyright

© Healthcare Software Solutions 2014

Registered Office: 3rd Floor i2 Mansfield, Hamilton Court, Oakham Business Park, Mansfield, NG18 5FB
These materials are or comprise restricted and proprietary confidential information of Healthcare Software Solutions. Disclosure to or use by the recipient shall not convey any intellectual property rights in these materials. The right to use these materials by the recipient is subject to restrictions and limitations contained in the Provision of Integrated Care Record System and Associated Services Agreement and related agreements.
Confidentiality

All information in this document is provided in confidence for the sole purpose of adjudication of the document and shall not be used for any other purpose and shall not be published or disclosed wholly or in part to any other party without HSS prior permission in writing and shall be held in safe custody. These obligations shall not apply to information which is published or becomes known legitimately from some source other than HSS. Many of the product, service and company names referred to in this document are trademarks or registered trademarks. They are all hereby acknowledged.
Table of Contents

Table of Contents 3

1. Introduction 5

Purpose and Scope 5

1.1. Audience 6

1.2. Sections relevant to IT Personnel / PACS Workstation Engineers 6

1.3. Overview of CRIS and Dragon Integration 6

1.4. Dragon 11 System requirements 7

1.5. Important Considerations 7

CRIS > DRAGON INTEGRATION 7

CORRECTLY CONFIGURING DRAGON ROAMING 7

SETTING UP / SCHEDULING THE DRAGON ACCOUSTIC LANGUAGE & MODEL OPTIMISER 8

IGNORING / UNINSTALLING PHILIPS SPEECHMIKE DEVICE CONTROL SOFTWARE 8

1.6. Related Documentation 9

Dragon Medical IT Administrators Guide 9

Dragon Naturally Speaking Help 9

On-line Support and Knowledge Base 10

2. Installation and Setup 11

Initial Set-up and Installation (Applying Default settings to ALL Users) 11

Modifying Existing Installations (Applying Default settings to ALL Users) 12

3. Dragon Setup & Configuration 15

ESSENTIAL DRAGON CONFIGURATION SETTINGS 15

4. Roaming Profiles 19

4.1. How Roaming Profiles work 19

ESSENTIAL CONFIGURATION - DRAGON ROAMING PROFILES 19

4.2. Configuring Roaming Profiles in Dragon NaturallySpeaking 20

NETWORK DIRECTORY 20

LOCAL DIRECTORY 20

New IMPORTANT CONFIGURATION REQUIREMENTS – AMENDING LOCAL CACHE DIRECTORY 21

MISCELLANEOUS TAB 21

BACKUP LOCATION FOR USER FILES 21

SCHEDULED TASKS TAB 22

5. Creating a Dragon User for Set-up 23

Adjust Microphone – Volume Check 24

Adjust Microphone –Quality Check 24

6. Creating ‘Roaming’ Dragon Users 25

6.1. To Train a ‘New’ Roaming User 26

6.2. To Convert a Local User into a ‘Roaming’ User 27

6.3. To Copy ‘One or More’ Local Users into the Roaming Directory 28

7. Activating CRIS and Dragon Integration 29

7.1. Activating XR Settings 29

GENERAL XR SETTINGS 29

DRAGON XR SETTINGS 29

7.2. Linking CRIS and Dragon Profiles 29

8. Creating User Specific Text Commands 31

9. Dragon Vocabulary 32

9.1. Editing Dragon Vocabulary using the Vocabulary Editor 32

TRAINING OR ADDING AN UNRECOGNISED / UNKNOWN WORD 32

CHANGING WORDS / CHARACTER PROPERTIES 33

EXAMPLE 1: CHANGE THE PROPERTIES OF PARENTHESIS 33

EXAMPLE 2: CHANGING WORD PROPERTIES TO USE AN ALTERNATIVE WRITTEN FORM 34

9.2. Adding the Radiology Vocabulary to a Profile 35

9.3. Removing Vocabularies from a User Profile 36

9.4. Importing a User Specific Vocabulary into Dragon 37

10. Best Practice, Correction and Troubleshooting 39

10.1. Input & Dictation Source 39

10.2. Adding / Changing Dictation Source 39

10.3. Checking the Sound Quality of your Dictation Source 40

10.4. Non Dragon Users in CRIS 41

10.5. Sharing VR Commands (Importing / Exporting User Commands) 42

10.6. Exporting Specific Users Commands 42

10.7. Importing Specific Users Commands 42

10.8. Dragon Data Distribution Tool - Importing commands to all users. 43

10.9. Correcting Voice Profiles 43

Identifying which profile the user is linked to… 43

Changing a CRIS User’s Linked Dragon Profile 43

10.10. Disabling Windows CTFMON.exe 44

10.11. Anti-Virus Software 44

11. Essential Housekeeping 45

11.1. What is the Acoustic and Language Model Optimiser? 45

11.2. Setting up and Running the Acoustic and Language Model Optimizer 45

RUNNING AN INITIAL TEST 46

CONFIGURING THE ACOUSTIC AND LANGUAGE MODEL OPTIMISER FOR ALL USER PROFILES 47

11.3. Optimizer Questions 48

12. Frequently Asked Question 49

Q. Why does Dragon keep prompting me to check the Mic, once it has already been configured on the workstation? 49

Document Control 51


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