Nitya narayanan

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NameNitya narayanan
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Private & Confidential



Cell : 91 9663774833

Career Summary:

Over 10 years of work experience in the translation/interpretation domain with extensive exposure to BPO- ITES industry, Asian commercial real estate industry and the IT sector. I come with strong analytical and communication skills and an ability to work well with teams thus contributing to the organization.
To work in leadership roles that effectively leverages my Japanese skills, in order to achieve the business goals of the organization that I work for.

Professional Experience:
NTT Data First Apex Insurance Systems Pvt.Ltd

Designation : Team Lead - Support

Duration : April 2013 - Present

  • Responsible for translation of all project related documentation from Japanese to English and English to Japanese.

  • Provide Interpretation support for meetings between Japanese delegates and Indian Team members.

  • Conduct Japanese Language Training classes for members of Japan Business Unit.

  • Member of the PMO team, support the management in preparation of reports for review meetings, managing the Bug list for the IT phase, etc.

  • Support the Learning and Development Team in terms of conducting session on Japanese cross culture and communication skills.

Securitas India – Walsons Pvt. Ltd. Deputed to Agilent Technologies, Inc. Bangalore

Designation : Japanese Language Expert

Duration : September 2011 – April 2013

  • Responsible for translation of all product related documentation from English to Japanese.

  • Provide Voice overs for Training Videos created by the Learning Products Team.

  • Creation of Translation Memory in TRADOS by importing previously translated data to TRADOS.

Freelance Translations

Designation : NA

Duration : Dec 2010 – August 2011

  • Work with freelance agencies based out of Japan, Delhi and Bangalore translating documents related to IT and Manufacturing fields for companies like HCL, Toyata, Nissan and Honda to name a few.

Berkadia Services India Pvt. Ltd. (Formerly Capmark Finance Inc.), Hyderabad

Designation : Assistant Manager- Japan Servicing

Duration : Feb 2006- Dec 2010
About the organization:
Berkadia India is a subsidiary of Berkadia Commercial Mortgage Corporation which is a joint venture between Berkshire Hathway and Leucadia Corporation. Berkadia services commercial mortgages and other real estate loans; with three business areas of Origination, Servicing and Asset Management. These loans could be securitized offerings (Commercial Mortgage Based Securities, CMBS) or Government Sponsored Entity (GSE) Agency loans or Private Label/Shared services loans. Additionally, Berkadia India also services the Japanese commercial mortgage portfolio of the erstwhile Asian business subsidiary (Premier Asset Management) on a third-party basis.

Job Responsibilities:

  • Responsible for overseeing the Cash Management; Cash Management involves maintaining several borrower and investor accounts, receiving/disbursing funds on behalf of the borrower, as per the contracted documents, ensuring that the Borrower is adhering to the stipulated loan agreements with regard to Principal and Interest payments and Reserves maintenance. Was responsible for transitioning the process to India.

  • Responsible for Financial Analysis i.e. analyzing the property operating statements submitted by the borrower and determining debt coverage ratio.

  • Responsible for other tasks, like translating and interpreting legal documents/loan contracts from Japanese to English.

  • Responsible for Quality Control of all work processed by the Indian Team.

  • Develop & refine Japanese language skills of the Japan Servicing group.

  • Liaise with the Senior Management in Japan for process improvements.

  • Responsible for creating and maintaining Process manuals and all process related documentation.

People Management:

  • Responsible for hiring for the Japanese process

  • Responsible for all training & induction and development of resources with in the Japanese process

  • Responsible for the annual and continuous performance appraisals of my team (team size - 4)

  • As the person leading the only unit that services a third party client at Berkadia, I am responsible for meeting all the Service Level Agreements with the client

  • Meeting the set turn-around-times and delivery of services at the agreed quality is my primary responsibility. As this is a financial services organization, every transaction typically involves transfer of money and 100% accuracy is required with each transaction.

Sierra Atlantic Pvt. Ltd, Hyderabad

Designation : Translator/Interpreter

Duration : June 2005- Feb 2006
About the Organization:
Sierra Atlantic helps their customers optimize their investments in enterprise business applications - ERP, CRM, and SCM from leading vendors such as Agile, Oracle, PeopleSoft, and Siebel.
The company offers complete lifecycle application management solutions, with excellence in business application implementation, integration, upgrade, and support, providing superior value with our global delivery model. The company specializes in providing services to discrete manufacturing, process manufacturing and financial services industries.

Job Responsibilities:

  • Translation of all Technical Documentation required by the Project from Japanese to English and vice versa.

  • Interpretation of all communication between the Indian and Japanese teams. This typically includes understanding/interpreting business jargon specific to the project being handled.

Intelenet Global Services Pvt.Ltd, Mumbai

Designation : Translator/Interpreter

Duration : May 2004-December 2004
About the Organization:
Intelenet Global Services is a leading global third party BPO Company that that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia and India. Intelenet’s focus is on providing solutions to global organizations seeking to reduce costs while consistently maintaining superior service levels.  

The company’s solutions extend across all strata of BPO, technology and consulting and can be applied to organizations in industries as diverse as banking & finance, insurance, retail, telecom, information technology, travel and hospitality.
Job Responsibilities:

  • Was responsible for transitioning the Accounting Services Process to India.

  • Translation of all invoices received from Vendor, from Japanese to English.

  • Translation of all expense claims submitted by employees, from Japanese to English.

  • Interpretation during calls between Japan and India offices.

Freelance work Experience (2002 – Current)
Have done extensive work for various translation agencies based all over India. Have worked on documents from the IT and manufacturing fields and have been commended for my accuracy and timely delivery of work. Have also worked on proof reading translated documents. The documents that I have reviewed include business contracts, scope of projects being handled, legal documents etc.

Educational Qualifications:





Level 2 from the Ministry of Education of Japan (JLPT)



BA. English


Trainings and Courses Undertaken:

  • Fitch Seminar (a 2 day workshop) on US Real Estate Industry and CMBS market.

  • Completed MBA courses on Commercial Real Estate Servicing, Introduction to Mortgage Banking, Conventional Loan Processing and Essentials of Cash Management by Mortgage Bankers Association, USA, CMS1(commercial mortgage servicer) course from Campus MBA.

  • Training for JLPT Level 1 exam

  • Trained in SDL TRADOS Studio 2011. Received training directly from SDL TRADOS.

Achievements & Initiatives:

  • Ranked as an excellent performer/ A performer during all the yearly employee assessments.

  • Given the “Lightning Award” at Berkadia (formerly Capmark) for exceptional work performance and helping stabilize the Japanese process in India.

  • Given the “Lightning Award” at Berkadia (formerly Capmark) for clearing the CMS1 level 1 exam in a period of 4 months.

  • Promoted thrice in 4 years in the organization, based on exceptional performance and initiatives displayed.

  • Performed the role of a HR catalyst, representing the team at HR level in the organization for the Japanese Process.

  • Worked with the different teams across the company in improving language and communication skills of the analysts.

  • Worked as a member of the Editorial Committee that publishes Ssccope Times, the internal journal at Berkadia.

  • Was part of the team which successfully conducted several social events in the organization.

Contact Details:
#1738, Akshay, 1st Floor,

19th Main,

HSR Layout Sector II,

Bangalore - 102
Mobile : 91 9663774833

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