Cisco Unified ip phone 9951


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Data Sheet





Cisco Unified IP Phone 9951

Product Overview

The Cisco Unified IP Phone 9951 is an executive class collaboration endpoint that provides voice, video, applications and accessories. Highlights include Gigabit Ethernet, Wideband Audio, Color Display along with a new industrial design and user interface designed for simplicity and high usability. Accessories, sold separately, include a standard definition USB camera, Jawbone ICON for Cisco Bluetooth headset, color Key Expansion Module plus support for Bluetooth, USB devices. Application support includes XML capabilities.

Features and Benefits

  • Newly developed industrial design and user experience designed for use with its VGA display

  • H.264 video support for 2-way standard definition calling with USB support for the Cisco Unified IP Camera

  • Gigabit Ethernet network connectivity and switch port available for a downstream PC

  • Embedded Bluetooth radio and 2 USB ports for headsets and the camera

  • Firmware support for XML applications

  1. Features and Benefits

Feature

Benefits

Hardware

Ergonomic Design

Highly usable and intuitive arrangement of lines, features and calls. Transfer, Conference and Hold appear on hard keys to reduce the number of presented softkeys to a maximum of 4 per call state.

Customization

This model can be ordered as Arctic White or Charcoal Gray. Handsets are available internationally as slimline (5oz, 140g) or standard (6oz, 170g) and can be mixed and matched between users within the same work environment to enable a feeling of customization and ownership among the users.

Display

VGA presentation for calling, video calling and applications. 5-inch (10 cm) graphical TFT color display, 24-bit color depth, 640 x 480 effective pixel resolution, with backlight. Display also supports localization requiring double-byte Unicode encoding for fonts.

Ethernet

Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000 BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a colocated PC. System administrator can designate separate VLANs (802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic.

Bluetooth

Mobility for headset users within 30 feet of their desktop to enable the freedom to go to the printer, a colleague’s desk or nearby private location while on a call. The 9951 supports the Hands-free and Headset Bluetooth profiles.

USB

2 USB ports accelerate the usability of call handling and applications by enabling accessories such as the Cisco Unified IP Camera, wired and wireless headsets.

External Audio Ports

General Purpose Audio In and Audio Out ports enable a relaxed speakerphone experience over external speakers and microphone.

5 Lines Expanding to 77 with 2 Key Expansion Modules

The convenience of many speed dials or programmable features, or the necessity of following the activity of many lines. Up to 200 calls supported per device.

Buttons

5 feature buttons with state indicating LEDs

5 call session buttons with state indicating LEDs

Applications, Directories, Voicemail

Conference, Transfer, Hold

Volume Up/Down

Back-lit Mute, Speakerphone, Headset

Back, End Call, 5-Way Navigation Pad

Arabic keypad (only available through unique SKUs. See table 5 for more details)

Accessories

Key Expansion Module

Available separately, enables advanced use of lines, speed dials and features.

Cisco Unified IP Camera

Available separately, enables 2-way video calling between phones or to a media conference unit.

Headset Support

Integrated design & advanced, updateable firmware for Jawbone ICON for Cisco Bluetooth headset which also works with all major mobile phone models. Also supports standard Bluetooth and USB headsets supported via the hands-free and headset Bluetooth profiles. Wideband analog headset support also provided via a dedicated RJ9 headset port on the rear of the phone.

Firmware

New User Experience

Advanced organization of lines, speed dials and programmable features separate from call appearances. Great for those who make few calls per day, better for those who handle dozens of calls per hour.

SIP Signaling

SIP interoperation with the call control and partner applications enables a rich unified communications solution.

Application Support

XML applications provided by Cisco’s application development partners or customers’ own development staff.

Unified Communications Manager Support

  • Cisco Unified Communications Manager version 7.1(3a)SU1 or later.

  • Some features require more recent version of UC Manager and Dev Pack support. Please check the release notes for more information.

  • Survivable Remote Site Telephony (SRST) version 4.3 or later.

  • CME 8.6 or later

Licensing

Phone licensing is dependent on the call control platform and its policies. For the Cisco Unified Communications Manager, the 9951 requires 4 Device License Units (DLUs) or an Enhanced IP User Connect License for UCM release 7.1(5) or later. There are no special licence plus phone bundles for Tier II distributors. The 9951 is not support on non-Cisco third party call control systems.

Product Specifications

  1. Product Specifications

Protocols

SIP for signaling

H.264 for video

Connectivity

10/100/1000 wired Ethernet network port plus switched PC port

Options

Arctic White or Charcoal Gray color

Slimline (5oz, 140g) or Standard (6oz, 170g) handset

Language Support

Arabic, Bulgarian, Catalan, Chinese (People’s Republic of China), Chinese (Hong Kong), Chinese (Taiwan), Croatian, Czech, Danish, Dutch, English - plus localized prompts for the UK, Estonian, French, Finnish, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Portugal), Portuguese (Brazil), Romanian, Russian, Spanish (Spain), Slovak, Swedish, Serbian (Republic of Serbia), Serbian (Republic of Montenegro), Slovenian, Thai, Turkish

Physical Dimensions (HxWxD)

9.2” (23.4 cm) x 10.33” (26.25 cm) x 1.56” (3.97 cm)

In slab mode with the footstand removed

Power

IEEE Power over Ethernet 802.3af and 802.3at supported, class 4. The 9951 is compatible with both class 3 and class 4 IEEE PoE switch blades and supports both Cisco Discovery Protocol (CDP) and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)

Temperature Range




Operational Temperature

32 to 104°F (0 ~ 40°C)

Relative Humidity

10 to 95% (noncondensing)

Storage Temperature

14 to 140°F (-10 to 60°C)

Quantity Shipped per Pallate

320 units



SKU

Description

Weight: Hardware lb (kg)

Weight: Single Carton
lb (kg)


Weight: Master Pack of 8 Cartons
lb (kg)


CP-9951-C-K9=

Cisco Unified IP Endpoint 9951, Charcoal, Standard Handset

3.43(1.558)

4.34(1.970)

36.46(16.540)

CP-9951-CL-K9=

Cisco Unified IP Endpoint 9951, Charcoal, Slimline Handset

3.37(1.527)

4.30(1.951)

36.13(16.389)

CP-9951-W-K9=

Cisco Unified IP Endpoint 9951, Arctic White, Standard Handset

3.57(1.620)

4.57(2.074)

38.29(17.370)

CP-9951-WL-K9=

Cisco Unified IP Endpoint 9951, Arctic White, Slimline Handset

3.50(1.589)

4.50(2.040)

37.70(17.100)

CP-9951-C-A-K9=

Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS

3.43(1.558)

4.34(1.970)

36.46(16.540)

CP-9951-W-A-K9=

Cisco UC Phone 9951, White, Arabic keypad, Std HS

3.57(1.620)

4.57(2.074)

38.29(17.370)

CP-9951-C-A-C-K9=

Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS, Camera

-

-

-

CP-9951-W-A-C-K9=

Cisco UC Phone 9951, White, Arabic keypad, Std HS, Camera

-

-

-

CP-89/9900-HS-C=

Spare Handset for 8900 or 9900 Series, Charcoal, Standard

0.39(0.177)

-

-

CP-89/9900-HS-CL=

Spare Handset for 8900 or 9900 Series, Charcoal, Slimline

0.32(0.146)

-

-

CP-89/9900-HS-W=

Spare Handset for 8900 or 9900 Series, Arctic White, Standard

0.41(0.187)

-

-

CP-89/9900-HS-WL=

Spare Handset for 8900 or 9900 Series, Arctic White, Slimline

0.34(0.156)

-

-

  1. Calling Features

    Feature

    Specifications

    Calling Feature Support

    + Dialing

    Abbreviated dialing

    Adjustable ringing and volume levels

    Adjustable display brightness

    Agent Greeting/Whisper Coaching

    Application Launch Pad

    Auto-answer

    Auto-detection of headset

    Barge

    Callback

    Call forward

    Call forward notification

    Call history lists

    Call park

    Call pickup

    Call timer

    Call waiting

    Caller ID

    Corporate directory

    Conference

    Direct transfer

    Extension mobility service

    Fast-dial service

    Forced access codes/Client matter codes

    Group call pickup

    Hold

    Intercom

    Immediate divert

    Join

    Last-number redial

    Malicious-caller ID

    Message-waiting indicator

    Meet-me conference

    Music on hold

    Mute

    Network profiles (automatic)

    On- and off-network distinctive ringing

    OPickUp

    Personal directory

    Predialing before sending

    Privacy

    Redial

    Ring tone per line appearance

    Service URL

    Shared line

    Time and date display

    Transfer

    Visual Voice Mail

    Voice Mail

    Audio Codec Support

    G.711a, G.711u, G.729a, G.729ab, G.722, iSAC and iLBC audio compression codecs.

    Configuration Options

    Dynamic Host Configuration Protocol (DHCP) client or static configuration

    Support for online firmware upgrades using Trivial File Transfer Protocol (TFTP)

    Domain Name System (DNS)

    HTTP Firmware Management

    Network Features

    Cisco Discovery Protocol (CDP)

    Link Layer Discovery Protocol Power over Ethernet (LLDP-PoE)

    Transparent secure roaming

    Provisioning of network parameters through DHCP

    Switch Auto-Negotiation

    VPN Client

    Security Features

    Certificates

    Image authentication

    Device authentication

    File authentication

    Signaling authentication

    Media encryption using Secure Real-Time Protocol (SRTP)

    Signaling encryption using Transport Layer Security (TLS) Protocol

    Certificate authority proxy function (CAPF)

    Secure profiles

    Encrypted configuration files

    Provisioning and Manufacturing

    Cisco Unified Communications Manager Express Version Negotiation

    Web server for configuration and statistics

    QoS reporting: jitter, delay, dropped packets, and latency on a per-call basis

    Real Time Control Protocol (RTCP) support and monitoring

    Syslog

  2. Video Features and Benefits

Feature

Specifications

Video Standards

H.264/AVC

Frame Rates

30 fps (maximum) using H.264/AVC for video

Frame or Picture Formats

SQCIF (128 x 96 pixels)

QCIF (176 x 144 pixels)

QVGA (320 x 240 pixels)

SIF (352 x 240 pixels)

CIF (352 x 288 pixels)

VGA (640 x 480 pixels)

Ordering Information

Help customers understand all the components or parts they need to purchase in order to install and use the product. This section also provides a direct link to the Cisco Ordering Tool and lists part numbers for customer convenience.

To place an order, visit the Cisco Ordering Home Page. To download software, visit the Cisco Software Center.

  1. Ordering Information

    Product Name

    Part Number

    Cisco Unified IP Phone 9951, Charcoal, Standard Handset, Spare

    CP-9951-C-K9=

    Cisco Unified IP Phone 9951, Charcoal, Slimline Handset, Spare

    CP-9951-CL-K9=

    Cisco Unified IP Phone 9951, White, Standard Handset, Spare

    CP-9951-W-K9=

    Cisco Unified IP Phone 9951, White, Slimline Handset, Spare

    CP-9951-WL-K9=

    Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS

    CP-9951-C-A-K9=

    Cisco UC Phone 9951, White, Arabic keypad, Std HS

    CP-9951-W-A-K9=

    Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS, Camera

    CP-9951-C-A-C-K9=

    Cisco UC Phone 9951, White, Arabic keypad, Std HS, Camera

    CP-9951-W-A-C-K9=

    Cisco Unified IP Phone 9951, Charcoal, Standard Handset Configurable with Camera and Jawbone ICON for Cisco Headset. (Offered in United States only)

    CP-9951-CHSUS-K9:

    Cisco Unified IP Phone 9951, Charcoal, Slimline Handset Configurable with Camera and Jawbone ICON for Cisco Headset. (Offered in United States only)

    CP-9951-CLHSUS-K9:

  2. Spare Parts

    Spare Handset for 8900 or 9900 Series, White, Slimline

    CP-89/9900-HS-WL=

    Spare Handset for 8900 or 9900 Series, White, Standard

    CP-89/9900-HS-W=

    Spare Handset for 8900 or 9900 Series, Charcoal, Slimline

    CP-89/9900-HS-CL=

    Spare Handset for 8900 or 9900 Series, Charcoal, Standard

    CP-89/9900-HS-C=

    Spare Handset Cord, White

    CP-HS-CORD-W=

    Spare Handset Cord, Charcoal

    CP-HS-CORD-C=

    Spare footstand for 8900 or 9900 Series, White

    CP-89/9900-FS-W=

    Spare footstand for 8900 or 9900 Series, Charcoal

    CP-89/9900-FS-C=

  3. Accessories

Accessories include the camera, Jawbone ICON for Cisco Bluetooth headset, Key Expansion Modules and Locking Wall Mount Kits. The Cisco Unified Video Camera is offered at no additional hardware price when ordered with the configurable phone SKUs or with phone and camera bundles listed in Table 5.

For more information about accessories, go to:

Cisco Unified Video Camera for the 9900 Series IP Phone, Charcoal

CP-CAM-C=

Cisco Unified Video Camera for the 9900 Series IP Phone, White

CP-CAM-W=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, Australia Power Cube, Spare

CP-ICON-HS-C-AU=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, Australia Power Cube, Spare

CP-ICON-HS-W-AU=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, Europe Power Cube, Spare

CP-ICON-HS-C-CE=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, Europe Power Cube, Spare

CP-ICON-HS-W-CE=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, North America Power Cube, Spare

CP-ICON-HS-C-NA=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, North America Power Cube, Spare

CP-ICON-HS-W-NA=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, United Kingdom Cube, Spare

CP-ICON-HS-C-UK=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, United Kingdom Cube, Spare

CP-ICON-HS-W-UK=

Cisco Unified IP Color Key Expansion Module, Charcoal

CP-CKEM-C=

Cisco Unified IP Color Key Expansion Module, White

CP-CKEM-W=

Locking Wallmount Kit for 8900 or 9900 Series, Charcoal

CP-89/9900-LWMK-C=

Locking Wallmount Kit for 8900 or 9900 Series, Arctic White

CP-89/9900-LWMK-W=

Locking Wallmount Kit for 8900 or 9900 Series and KEM, Charcoal

CP-89/9900-LK-K-C=

Locking Wallmount Kit for 8900 or 9900 Series and KEM, Arctic White

CP-89/9900-LK-K-W=

  1. Local Power Options: Cube and Regional Cords

The power cube is new for the 8900 and 9900 Series IP Phones, but the cords are the same cords as used with the 7900 series. Power Cube 4 supports up to 44W and is internationally rated for different power grids worldwide.

Product Name

Part Number

Cisco Unified IP Endpoint Power Cube 4: 48V; 0.917A; 47-63Hz; 100-240V~0.8A

CP-PWR-CUBE-4=

Asia Pacific

CP-PWR-CORD-AP=

Argentina

CP-PWR-CORD-AR=

Australia

CP-PWR-CORD-AU=

European Community

CP-PWR-CORD-CE=

China

CP-PWR-CORD-CN=

Japan

CP-PWR-CORD-JP=

North America

CP-PWR-CORD-NA=

Switzerland

CP-PWR-CORD-SW=

United Kingdom

CP-PWR-CORD-UK=

Cisco Services

Cisco Services integrates closely with CMO teams as an essential element of any technology solution. Please contact your Cisco Services marcom manager if you have not already received targeted services content blocks for integration. Please e-mail ca-marcom@cisco.com if you are not sure of the appropriate contact.

The following text is a placeholder and should ideally be replaced with targeted content:

Cisco Services make networks, applications, and the people who use them work better together.

Today, the network is a strategic platform in a world that demands better integration between people, information, and ideas. The network works better when services, together with products, create solutions aligned with business needs and opportunities.

The unique Cisco Lifecycle approach to services defines the requisite activities at each phase of the network lifecycle to help ensure service excellence. With a collaborative delivery methodology that joins the forces of Cisco, our skilled network of partners, and our customers, we achieve the best results.


Printed in USA C78-565680-04 06/12





© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page of



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