Web Development Adobe Dreamweaver / ColdFusion Studio Adobe PhotoShop Adobe Flash Sound Forge (audio editing software) Web Site Administration




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NameWeb Development Adobe Dreamweaver / ColdFusion Studio Adobe PhotoShop Adobe Flash Sound Forge (audio editing software) Web Site Administration
A typeDocumentation
manual-guide.com > manual > Documentation
Charles Cain
44253 Navajo Drive

Ashburn, VA 20147

(703) 724-7740

ccain84@yahoo.com

Web Developer / Technical Writer


Web site and writing samples: http://www.charliecain.com/websitesamples/

General Experience





  • Certified ColdFusion 5.0 Developer (Macromedia)




  • 14 years of web site development - designed, developed, and maintained 15 commercial web sites, 9 Intranet sites, and 6 personal sites using ColdFusion, XML/XSLT, JavaScript, CSS, Perl/CGI scripts, Flash, SSL security, PGP security, streaming audio/video, and Podcasting.




  • 9 years of technical writing - wrote As-Built Documents, Test and Acceptance Plans, User Manuals, Training Documents, Computer Based Training (CBT) Courseware, Programmer's Reference Manuals, Test Results Documents, and Weekly Departmental Reports.




  • 6 years of web server administration - administered IIS on a Windows XP platform.




  • A thorough working knowledge of personal computers (IBM) and of the Windows XP and UNIX operating systems.


Software/Hardware Used

Web Development


  • Adobe Dreamweaver / ColdFusion Studio

  • Adobe PhotoShop

  • Adobe Flash

  • Sound Forge (audio editing software)



Web Site Administration


  • ColdFusion Administrator

  • Microsoft IIS

  • Sharepoint

  • WebTrends and Urchin (web site analytics/reporting)

  • CyberSpyder and Xenu (link checkers)



Operating Systems


  • Windows XP

  • UNIX



Office Applications


  • Microsoft Office Suite

  • PCAnywhere

  • Citrix

  • Visio Professional



Work History



XPAND Corporation – August 2003 to July 2011



Position: Web Site Developer

Department: Web Development

Projects:

  • Career Voyages Web Site

  • Tridion CMS Implementation

  • Virtual Career Network (VCN) – Health Care Web Site


Company Description: Started in 1991, XPAND Corporation is a provider of Information Technology services and solutions and has developed and managed mission-critical IT solutions for state and Federal agencies and commercial organizations.
Specific Tasks (Career Voyages Web Site)

  • Created from scratch and maintained the Career Voyages web site. A joint effort of the Dept of Labor and the Dept of Education, this large site was created to highlight in-demand occupations in 17 high-growth industries. The primary target audience was 15-25 year old job seekers, but the site’s content was further divided by Students, Parents, Career Changers, and Career Advisors.

  • Although largely static, this site relied on several web services (XML/XSLT) to provide tie-ins to existing XPAND databases, to a 3rd party (nycareerzone.org) career assessment tool, and to existing Dept of Labor databases.

  • Because of its size and to make site maintenance easier, this site extensively used includes and a “wrapper” approach. As such, should the site need a complete overhaul in the future, just a few files would need to be changed.

  • Other features include a Verity site search, streaming videos, on-line polls (using MS Access), full 508 compliance, and Podcasts.

  • Created a “ColdFusion Notebook” web site as a means for sharing ColdFusion code and techniques.

  • Created an FTP emulator that enabled team members to FTP to our development server, which didn’t have FTP installed on it.

  • Wrote extensive site documentation.

  • Installed and configured Urchin web site analytics software.


Specific Tasks (Tridion CMS Implementation)

  • Wrote a very comprehensive, 164-page user manual on how to use a Tridion-based CMS (Career Management System) as implemented at the Office of Enterprise Technology (State of Minnesota).


Specific Tasks (Virtual Career Network (VCN) – Healthcare Web Site)

  • Performed business and technical analysis activities pertaining to the Virtual Career Network (VCN) site. This included making “best approach” recommendations on how occupation information was displayed and how to solve problems arising from 2009-2010 Bureau of Labor Statistics (BLS) and Department of Education coding changes. I gained a tremendous amount of knowledge in the coding methodologies used at the BLS and the Department of Education.

  • Created and maintained a Sharepoint site for document sharing scheduling.

American Society for Civil Engineers (ASCE) - May 2002 to August 2003



Position: Internet/Intranet Site Developer

Department: Web Development

Projects: ASCE web site, ASCE Intranet, Annual 2002 web site, various Institute sites, and The Infrastructure Security Partnership (TISP) site.
Company Description: ASCE, which was 150 years old in 2002, provides its members with conferences, paper publications, and web-based content. ASCE also gives its members the option to join various subject matter specific Institutes. For example, the Construction Institute covers issues pertaining to construction.
Specific Tasks

  • Worked on a team to create a ColdFusion-powered Content Management Application (CMA) that could be easily replicated.

  • Implemented several CMA’s for several conference and Institute sites.

  • Updated all static sites.

  • Wrote site and procedural documentation.

Lifescape LLC/ValueOptions - January 2001 to October 2001



Position: Internet/Intranet Site Developer

Department: Information Technology

Projects: Achieve Solutions web site
Company Description: Lifescape LLC (below) became a victim of the “dot com” bust and was subsumed by its parent company, Value Options. Value Options is a large behavioral health managed care firm. The Achieve Solutions site (www.achievesolutions.com), which is powered by Vignette’s StoryServer technology, provides behavioral health information for corporate Intranets.
Specific Tasks

  • Created the HTML for the re-designed Achieve Solutions front end. The graphics department provided the initial design in the form of a single PhotoShop file. I analyzed the file, “sliced” it up, and created template web pages using the resulting graphics;

  • Created Vignette templates for the Content Management Application (CMA). The CMA is a completely dynamic site that enables Value Options personnel to update the client Intranet sites with the latest behavioral health information; and

  • Created a screen saver and ad banners using Flash.



Lifescape LLC - March 2000 to January 2001



Position: Internet/Intranet Site Developer

Department: Technology

Projects: LifescapePro web site, Lifescape Solutions web site, and Intranet
Company Description: Lifescape LLC created and maintained three behavioral health web sites:

  • Lifescape.com provided behavioral health information to the public;

  • Lifescape Solutions provided behavioral health information for corporate Intranets; and

  • LifescapePro (www.lifescapepro.com) provides behavioral health information to healthcare professionals.


Specific Tasks

  • Implemented and maintained the LifescapePro web site. The graphics department provided the initial design in the form of a single PhotoShop file. I analyzed the file, “sliced” it up, and created web pages using the resulting graphics;

  • Implemented and maintained the Lifescape Solutions web site;

  • Designed and developed an Intranet site;

  • Designed and developed a bookstore site that featured reviews by behavioral healthcare professionals;

  • Taught myself valid XML (using a DTD) and XSL.

UUNET Technologies - January 1999 to March 2000



Position: Intranet Site Developer/Documentation Specialist

Department: Network Design and Activation (NDA)

Projects: Various Intranet sites, documentation
Company/Department Description: UUNET is a large Internet Service Provider that counts Microsoft and AOL as clients. The NDA department was responsible for the design and activation of new hardware onto UUNET’s Internet backbone.
Specific Tasks

  • Created and maintained 8 Intranet web sites to improve inter and intra-department communication;

  • Compiled and edited the NDA Weekly Management Report;

  • Assisted with the writing of technical documents; and

  • Created both raster and vector technical graphics for use in technical and training documents.

Horizon Data Corporation - August 1995 to January 1999



Position: Web Site Developer

Department: Internet Services

Projects: Various commercial web sites, documentation
Company/Department Description: Horizon Data Corporation (HDC) is a medium-sized 8A firm that provides technical services to Customs, the Army, GAO, NIST, and HUD. The Internet Services department provided web site development, hosting, and management to its clients. Web site management included site maintenance, site analysis and reporting, and domain name services.
Specific Tasks

  • Met with new clients to educate them and to help them determine a “look and feel” for their sites;

  • Designed, developed and maintained web sites that incorporated the latest web technologies;

  • Conferred with clients and updated their web sites;

  • Installed upgrades of the Netscape Enterprise Server;

  • Added/Updated/Deleted clients (virtual servers) on the Netscape Enterprise server;

  • Implemented SSL encryption, PGP encryption, and directory password protection on the Netscape Enterprise server;

  • Prepared and delivered sales presentations that educated potential clients and alleviated frustrations/fears regarding the Internet;

  • Prepared monthly web site visitation/statistics reports using WebTrends and various UNIX commands; and

  • Wrote Intranet procedures on web site development, web server procedures, and the implementation of site-specific scripts and programs.



Formal Education





  • BS Business Administration (Management/Economics), James Madison University, Harrisonburg, VA, 1984



Additional Education





  • Learning Tree International, C# Programming: Hands-On, Reston, VA 2010

  • FigLeaf, Fast Track to ColdFusion, Vienna, VA 2002

  • FigLeaf, Advanced ColdFusion Development, Washington, DC 2002

  • SmartPlanet.com, XML/XSL, on-line, 2000

  • Learning Tree International, Introduction to Object Technology, Tyson's Corner, VA 1997

  • Advanced Laser Graphics, PhotoShop Level 1, Washington DC, 1995

  • Information Mapping Seminar, Information Mapping Systems, Herndon, VA, 1993

  • Macintosh Training Seminar, Gestalt Systems, Herndon, VA, 1991

  • Technical and Report Writing course, George Mason University, Fairfax, VA, 1991


References
Available upon request
Personal
I enjoy playing the piano, jogging, racquetball, and recording music.

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