Frequently Asked Questions of Model G5M and Model G5V and G5K
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Frequently Asked Questions of Model G5M and Model G5V and G5KPlease select the brand of your existing garage door opener, and the information below will help you set up your Model G5M, G5V, Model G5K to work with your existing opener properly. Chamberlain, Sears Craftsman, Liftmaster, Master Mechanic
Genie, Mastercraft
Overhead
Stanley, Multi-Code
Linear, Moore-O-Matic
Pulsar, Allstar, Allister
Wayne Dalton
If you have Skylink Model G5K Keyless entry system and would like to know how to change the user access PIN, here is how. Other general FAQ can be found here. If you cannot find the solution that you are looking for, please email us at support@skylinkhome.com for a quick reply (reply within 24 hours). It is recommended to include your existing model name/number of your garage door opener, the manufacturer date code, either has DIP switch or ‘Learn’ button, the FCC ID# of your original remote and garage door opener, the frequency of your original remote and garage door opener. Base on this information provided, we will advise the proper solution to solve your problem. Q1: I own a Chamberlain/LiftMaster/Sears Garage Door Opener. I tried to program the Skylink remote model G5M, G5V or Keypad model G5K to work with my opener, but I couldn’t get it to work. A1: 1) If your Chamberlain/LiftMaster/Sears Garage Door Opener has 8 or 9 DIP switches for code setting, set the brand jumpers A = ‘-’ and B = ‘+‘. Then set the corresponding Code connectors or DIP switches in the Skylink remote to match with your existing garage door opener. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 2) If your Chamberlain/LiftMaster/Sears Garage Door Opener has the ‘Learn’ button and its color is yellow or green or white or gray, you do not need to proceed the ‘Set Code Connector’. Set the brand jumpers A = ‘-‘ and B = ‘0’. And only need to press this ‘Learn’ button on your garage door opener and program the Skylink remote into it. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 3) If your Chamberlain/LiftMaster/Sears Garage Door Opener is marked Security+ and has the ‘Learn’ button and its color is red or orange or purple, you do not need to proceed the ‘Set Code Connector’. Set the brand jumpers A = ‘+‘ and B = ‘-’. And only need to press this ‘Learn’ button on your garage door opener and program the Skylink remote into it. For Model G5M, G5V - The frequency switch should be set to position “A”. Set the frequency switch to “C” if the ‘Learn’ button is purple in your garage door opener. For Model G5K – The frequency switch should be set to position “D”. Set the frequency switch to “B” if the ‘Learn’ button is purple in your garage door opener. 4) If your Chamberlain/LiftMaster/Sears Garage Door Opener has the ‘Learn’ button and happened to close and then open for few inches. The model G5M, G5V and model G5K might not compatible to your existing garage door opener. Please contact our customer support for details at support@skylinkhome.com. 5) If your Chamberlain/LiftMaster/Sears Garage Door Opener has the ‘Learn’ button and after learned the Skylink remote to your opener, the original remote does not work anymore. The reason is from the memory size of Chamberlain/LiftMaster/Sears is not good enough to hold too many different setting. On your garage door opener, please pressing & holding the Learn button for "6" seconds then release the button. This will erase all the previous setting - including the original remote. Then press the Learn button again for "2" seconds and re-learn your original remote, and the Skylink's model. 6) If your Chamberlain/LiftMaster/Sears Garage Door Opener has the 10 DIP switches and was manufactured before 1983, the model G5M, G5V and model G5K are not compatible to your existing garage door opener. However, your option is the Skylink Universal Receiver UR-100, which is designed to work with your Skylink remote you purchased. Please order this receiver UR-100 online or contact our Customer Support for details. 7) If your Chamberlain/LiftMaster/Sears Garage Door Opener has the 9 DIP switches and only 2 positions for each switch and was manufactured before 1983, the model G5M, G5V and model G5K are not compatible to your existing garage door opener. However, your option is the Skylink Universal Receiver UR-100, which is designed to work with your Skylink remote you purchased. Please order this receiver UR-100 online or contact our customer support for details. Q2: I own a Genie/Mastercraft Garage Door Opener. I tried to program the Skylink remote model G5M, G5V or Keypad model G5K to work with my opener, but I couldn’t get it to work. 1) If your Genie/Mastercraft Garage Door Opener has the DIP switches for code setting, set the brand jumpers A = ‘+’ and B = ‘0‘. Then set the corresponding Code connectors or DIP switches in the Skylink remote to match with your existing garage door opener. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 2) If your Genie Garage Door Opener Garage Door Opener has the ‘Learn’ button and marked “Intellicode”, you do not need to proceed the ‘Set Code Connector’. Set the brand jumpers A = ‘+‘ and B = ‘+’. And only need to press this ‘Learn’ button on your garage door opener and program the Skylink remote into it. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 3) If your Genie Garage Door Opener has the ‘Learn’ button and marked “Intellicode” and happened to close and then open for few inches. Set the brand jumpers A = ‘-‘ and B = ‘+’. And only need to press this ‘Learn’ button on your garage door opener and program the Skylink remote into it. 4) If your Genie Garage Door Opener has 3-button and the DIP switches for code setting, set the brand jumpers A = ‘+’ and B = ‘0‘. Match the first 10 Code connectors or DIP switches in the Skylink remote, Code connectors or DIP switches 11 & 12 will correspond to each button on the Genie remote is pressed to activate the garage door. If the left button is used, set the Code connectors or DIP switches 11 & 12 to the “+” position in the Skylink model. If the center button is used, set the Code connectors or DIP switches 11 to “-“ & 12 to the “+” position in the Skylink model. If the right button is used, set the Code connectors or DIP switches 11 & 12 to the “-” position in the Skylink model. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 5) If your Genie Garage Door Opener does not have any DIP switches but there are 12 holes with wires running through them. Set the brand jumpers A = ‘+’ and B = ‘0‘. If the hole has been punched out (the wire has been broken), set the corresponding Code connector or DIP switches in the Skylink remote to “-“. If the hole has NOT been punched out, set the corresponding Code connector or DIP switches in the Skylink remote to “+“. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” Q3: I own an Overhead Garage Door Opener that was manufactured by Genie. I tried to program the Skylink remote model G5M, G5V or Keypad model G5K to work with my opener, but I couldn’t get it to work. 1) If your Overhead Garage Door Opener that was manufactured by Genie and has the DIP switches for code setting and with the frequency 390MHz, set the brand jumpers A = ‘+’ and B = ‘0‘. Then set the corresponding Code connectors or DIP switches in the Skylink remote to match with your existing garage door opener. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 2) If your Overhead Garage Door Opener that was manufactured by Genie and has the ‘Learn’ button and marked “Intellicode”, you do not need to proceed the ‘Set Code Connector’. Set the brand jumpers A = ‘+‘ and B = ‘+’. And only need to press this ‘Learn’ button on your garage door opener and program the Skylink remote into it. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 3) If your Overhead Garage Door Opener that was manufactured by Genie has the ‘Learn’ button and marked “Intellicode”, and happened to close and then open for few inches. Set the brand jumpers A = ‘-‘ and B = ‘+’. And only need to press this ‘Learn’ button on your garage door opener and program the Skylink remote into it. 4) If your Overhead Garage Door Opener has the frequency but not 390MHz, the model G5M, G5V and model G5K are not compatible to your existing garage door opener. However, your option is the Skylink Universal Receiver UR-100, which is designed to work with your Skylink remote you purchased. Please order this receiver UR-100 online or contact our Customer Support for details. Q4: I own a Stanley/ Multi-Code Garage Door Opener. I tried to program the Skylink remote model G5M, G5V or Keypad model G5K to work with my opener, but I couldn’t get it to work. 1) If your Stanley / Multi-Code Garage Door Opener and has the DIP switches for code setting, set the brand jumpers A = ‘-’ and B = ‘-‘. Then set the corresponding Code connectors or DIP switches in the Skylink remote to match with your existing garage door opener. For Model G5M, G5V - The frequency switch for Stanley should be set to position “C” (310MHz), Multi-Code should be set to position “D” (300MHz). For Model G5K - The frequency switch for Stanley should be set to position “B” (310MHz), Multi-Code should be set to position “A” (300MHz). Notes: The frequency 300MHz is only available in USA version. 2) If your Stanley / Multi-Code Garage Door Opener has the ‘Learn’ button and marked SecureCode, the model G5M, G5V and model G5K are not compatible to your existing garage door opener. However, your option is the Skylink Universal Receiver UR-100, which is designed to work with your Skylink remote you purchased. Please order this receiver UR-100 online or contact our Customer Support for details. 3) If you have Stanley / Multi-Code Garage Door Opener with the Skylink remote model G5M, G5V or Keypad model G5K, the Skylink remote only works from a close distance but not far away. The reason is Stanley / Multi-Code Garage Door Opener comes with 2 different frequencies, either 300MHz or 310MHz, you might need to change the frequency setting in Skylink model G5M, G5V or model G5K from either 300MHz to 310MHz, or from 310MHz to 300MHz. 4) If you cannot find any DIP switches in your Stanley / Multi-Code Garage Door Opener, you may find 5 metal wires inside the Stanley / Multi-Code Garage Door Opener. If this is the case, you should set the Code connectors or DIP switches numbered 1,3,5,7,9 in the Skylink remote to “-“ and numbered 11 & 12 to “0” or “-“. Regarding DIP 2,4,6,8,10, if these wires have been cut, set the corresponding Code connectors or DIP switches in the Skylink remote to “-“. If these wires have not been cut, set them to “+”. For Model G5M, G5V - The frequency switch for Stanley should be set to position “C” (310MHz), Multi-Code should be set to position “D” (300MHz). For Model G5K - The frequency switch for Stanley should be set to position “B” (310MHz), Multi-Code should be set to position “A” (300MHz). Notes: The frequency 300MHz is only available in USA version. Q5: I own a Linear/Moore-O-Matic Garage Door Opener. I tried to program the Skylink remote model G5M, G5V or keypad model G5K to work with my opener, but I couldn’t get it to work. 1) If your Linear/Moore-O-Matic Garage Door Opener has the DIP switches for code setting, set the brand jumpers A = ‘0’ and B = ‘+’. Then set the corresponding Code connectors or DIP switches in the Skylink remote to match with your existing garage door opener. For Model G5M, G5V - The frequency switch should be set to position “C” For Model G5K - The frequency switch should be set to position “B” 2) If your Linear/Moore-O-Matic Garage Door Opener has the ‘Learn’ button and marked ‘MegaCode’, you do not need to proceed the ‘Set Code Connector’. Set the brand jumpers A = ‘0‘ and B = ‘-’. And only need to press this ‘Learn’ button on your garage door opener and program the Skylink remote into it. For Model G5M, G5V - The frequency switch should be set to position “B” (318MHz). For Model G5K - The frequency switch should be set to position “C” (318MHz). Notes: The frequency 318MHz is only available in Canada version. Q6: I own an Allister/Pulsar/All Star Garage Door Opener. I tried to program the Skylink remote model G5M, G5V or keypad model G5K to work with my opener, but I couldn’t get it to work. 1) If your Allister/Pulsar/All Star Garage Door Opener has the 9 DIP switches and 3 positions per switch, set the brand jumpers A = ‘0’ and B = ‘-’. Then set the corresponding Code connectors or DIP switches in the Skylink remote to match with your existing garage door opener. For Model G5M, G5V - The frequency switch should be set to position “B” (318MHz). For Model G5K - The frequency switch should be set to position “C” (318MHz). Notes: The frequency 318MHz is only available in Canada version. 2) If your Allister/Pulsar/All Star Garage Door Opener has the 9 DIP switches and 2 positions per switch, means ON/OFF or OPEN/CLOSE. Then set the DIP switches numbered 1 – 4 on Skylink remote to either “+” or “0” position corresponding to your garage system, set the switches of the Skylink remote to “+” for ON or “0” for OFF in numbered 1 – 4. Set the DIP switches numbered 5 – 9 on Skylink remote to either “0” or “-” position corresponding to your garage system, set the switches of the Skylink remote to “-” for ON or “0“ for OFF in numbered 5 – 9. For Model G5M, G5V - The frequency switch should be set to position “B” (318MHz). For Model G5K - The frequency switch should be set to position “C” (318MHz). Notes: The frequency 318MHz is only available in Canada version. Q7: I own a Wayne Dalton Garage Door Opener. I tried to program the Skylink remote model G5M, G5V or keypad model G5K to work with my opener, but I couldn’t get it to work. 1) If your Wayne Dalton Garage Door Opener has the 9 DIP switches and 3 positions per switch and was manufactured in 1983 - 1997, set the brand jumpers A = ‘+’ and B = ‘-’. Then set the corresponding Code connectors or DIP switches in the Skylink remote to match with your existing garage door opener. For Model G5M, G5V - The frequency switch should be set to position “A”. For Model G5K – The frequency switch should be set to position “D” 2) If your Wayne Dalton Garage Door Opener has the ‘Learn’ button and with model #3000 series and was manufactured after 1997, the model G5M, G5V and model G5K are not compatible to your existing garage door opener. However, your option is the Skylink Universal Receiver UR-100, which is designed to work with your Skylink remote you purchased. Please order this receiver UR-100 online or contact our Customer Support for details. Q8: I have the Skylink model G5K Keyless Entry System, how can I change the access PIN? A8: -Enter the existing 4-digit PIN (default set to “0000”). Enter [*]. Enter new 4-digit PIN Enter [*]. Enter new 4-digit PIN again. Enter [*]. You have only 1-second pause time between each key is pressed. Therefore, each key should be pressed immediately followed by the next key. A pause more than 1 second during this process will cause a failure in changing the PIN, therefore you have to start over again. For example, if you are changing the PIN from 0000 to 1234, you should enter the following sequence, 0000, *, 1234, *, 1234, *. If confirmed, the backlit LED flashes and the unit emits a long beep. If you don’t hear a long beep with the backlit flashing, that means the PIN has not been changed. Please try again. Q9: I have the Skylink model G5K Keyless Entry System, I forgot my existing PIN, how can I reset the access PIN? Please contact our Customer Support for details. |
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