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Ford Customer Service Division
F C S D
Network Locations (PDC)
FCSD working together with Global Supply Chain to improve processes, technology, and material flow management to meet the needs of a changing market place.
This Book is Available at Ford Customer Service Division (FCSD) Supplier Requirements resource [https://web.pslsupp.ford.com]
*The links in this document will only work in the MS Word Version. In the PDF file, the links are deactivated.*
Network Locations (PDC) Table Of Contents
Network Location (PDC) Business Requirements
The following Supplier PDC Ship requirements have been established to achieve optimum customer satisfaction. This document can be downloaded from Ford Customer Service Division (FCSD) Supplier Requirements resource [https://web.pslsupp.ford.com].
The following are the first steps when you have been notified that you have become
a new Service supplier.
You will need to register for Covisint (Refer to 51.0) to access any internal Ford Systems and Websites. If you currently ship to Production under the same Supplier GSDB Code, you do not need to register separately for Service.
Ford Supplier Portal allows you to access the IMS2/DDL System and Websites. Once you have obtained your Covisint ID, you will need to request access to the Ford Supplier Portal (Refer to 52.0).
All suppliers must be EDI Complaint. For Suppliers utilizing ANSI X12 or EDIFACT (Refer to 21.0)
Request a new RACF ID (Refer to 2.1) or Request a service link for your Production RACF ID (Refer to 2.2). This applies to ALL suppliers shipping to North America.
The 3270 Application is the IMS2/DDL System. DDL is designed to provide an effective, efficient communication link between the supply base and FCSD. Access is obtained through the Covisint Portal. You will need to request access to the 3270 just as you did Ford Supplier Portal.
Suppliers Must obtain a RACF ID (Refer to 2.0) PRIOR to DDL Training (Refer to 7.0) whether you attend online or in person.
Once a RACF ID has been obtained, you must then obtain access to the Packaging Specification Database within IMS3. (Refer to 10.2)