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EXECUTION

  1. FIELD QUALITY CONTROL


The following inspections and test procedures shall be performed by factory-trained field service personnel during the UPS startup.
      1. Visual Inspection


  1. Inspect equipment for signs of damage.

  2. Verify installation per drawings supplied with installation manuals or submittal package.

  3. Inspect cabinets for foreign objects.

  4. Verify that neutral and ground conductors are properly sized and configured per Emerson Network Power® requirements as noted in Emerson drawings supplied with installation manuals or submittal package.

  5. Inspect electrolyte level in cells (flooded cells only).

  6. Inspect all cell cases.

  7. Inspect each cell for proper polarity.

  8. Verify that all printed circuit boards are configured properly.
      1. Mechanical Inspection


  1. Check all control wiring connections for tightness.

  2. Check all power wiring connections for tightness.

  3. Check all terminal screws, nuts and/or spade lugs for tightness.
      1. Electrical Inspection


  1. Check all fuses for continuity.

  2. Confirm input and bypass voltage and phase rotation are correct.

  3. Verify control transformer connections are correct for voltages being used.

  4. Ensure connection and voltage of the battery string(s).
    1. UNIT Startup


  1. Energize control power.

  2. Perform control/logic checks and adjust to meet Emerson specification.

  3. Verify DC float and equalize voltage levels.

  4. Verify DC voltage clamp and overvoltage shutdown levels.

  5. Verify battery discharge, low battery warning and low battery shutdown levels.

  6. Verify fuse monitor alarms and system shutdown.

  7. Verify inverter voltages and regulation circuits.

  8. Verify inverter/bypass sync circuits and set overlap time.

  9. Perform manual transfers and returns.

  10. Simulate utility outage at no load.

  11. Verify proper recharge.
    1. MANUFACTURER’S FIELD SERVICE

      1. Service Personnel


The UPS manufacturer shall directly employ a nationwide service organization, consisting of factory-trained field service personnel dedicated to the startup and maintenance of UPS and power equipment.

The manufacturer shall provide a national dispatch center to coordinate field service personnel schedules. One toll-free number shall reach a qualified support person 24 hours a day, 7 days a week and 365 days a year. If emergency service is required, on-site response time shall be 4 hours or less within 150 miles of an Emerson Network Power® Liebert® Services center.

Two local customer engineers shall be assigned to the site with a regional office as a backup. Escalation procedures shall be in place to notify Power Technical Support if a site is not functioning within 24 hours.
      1. Automated Site Monitoring


The UPS manufacturer shall provide as an option an automated site monitoring service. This service shall be staffed by a qualified support person 24 hours a day, 7 days a week and 365 days a year. At the detection of an alarm within the UPS, the controls shall initiate communication with the monitoring service. The monitoring service shall be capable of interpreting the communicated alarms to allow dispatch of a service engineer.
      1. Replacement Parts Stocking


Parts shall be available through an extensive network to ensure round-the-clock parts availability throughout the country.

Spare parts shall be stocked by local field service personnel with backup available from national parts centers and the manufacturing location. A Customer Support Parts Coordinator shall be on call 24 hours a day, 7 days a week, 365 days a year for immediate parts availability.
      1. Maintenance Contracts


A complete offering of preventive and full-service maintenance contracts for both the UPS system and battery system shall be available.







SL-25352_REV9_10-16 Guide Specifications
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